What is PSA?
Professional Services Automation software enables services organizations to manage and improve their operations. Potential users of PSA software include consultancies, corporate IT departments, R&D teams and other service groups who need a better way to manage their projects, client relationships and documentation.
The OpenPSA suite is built from components applying to the whole project life cycle, including prospecting, sales, project delivery and customer service. To support these operations, OpenPSA also provides connectivity with other business systems including market databases and financial systems.
The benefits of implementing a PSA solution include improved clarity
to service operations, new business opportunities, better workforce
productivity and greater operational efficiency.